Some users may experience difficulties when attempting to access and use the
CommSec web site. The cause of these difficulties is usually related
to the version of the browser you're using or the way your Internet connection is configured.
In most cases the cause of the problem can be quickly resolved by reviewing the following
information provided in our Service Difficulties pages.
This Service Difficulties area contains:
- The list of Supported Web Browsers and links
to upgrade old browsers
- Recommended Browser Settings for the CommSec
Internet site
- Information and solutions to Common Problems
- An Online Form to submit technical problems to the CommSec Technical Support Team
Use the arrows at the bottom of each page to navigate through the
Service Difficulties section
Enquiries regarding Share Trading or Margin Lending such as new accounts, holdings information,
share trading and settlement queries can be sent via email to shares@ commsec.com.au
or simply call 13 15 19 between 8am and 8pm (Sydney time), Monday to Friday. For CommSec Cash Management call 13 15 19,
between 8am and 8pm (Sydney time), 7 days a week. When calling from outside Australia, dial your international access code,
then +61 2 8223 7014 (8am to 7pm, Sydney time, Monday to Friday).
If your CommSec Debit MasterCardcard ® is lost or stolen, please call us immediately on 13 15 19,
or +61 2 8223 7014 if outside Australia. Our emergency call centre is open 24 hours, 7 days a week
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