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Contact Details

Find your answer faster by searching our Frequently Asked Questions by keyword, subject or phrase. You'll have opportunity to contact one of our Client Service Team if your question is not included in our FAQs.

You can also send us an email online by using our online Email form.

Commonwealth Securities

  • Phone:

    13 15 19 (within Australia: 8am to 8pm, Sydney time, Mon to Fri)
    +61 2 9115 1417 (from outside Australia: 8am to 8pm, Sydney time, Mon to Fri)

  • Fax

    1300 131 519

  • Email

    Email CommSec

  • Postal Address

    Commonwealth Securities
    Locked Bag 22
    Australia Square NSW 1215

Cash Management

  • Phone

    13 15 19 (between 8am and 8pm, Sydney time, 7 days a week)

  • If your ComSec Debit MasterCard is lost or stolen, call immediately on 13 15 19, or +61 2 9115 1417 if outside Australia. Our emergency call centre is open 24 hours, 7 days a week.

  • Email

    Email CommSec

International Securities

  • Phone

    1300 361 170 (24 hours US trading days)
    +61 2 9115 1531 (from outside Australia)

  • Fax

    1300 369 526

  • Email

    Email CommSec

Margin Lending

  • Phone:

    13 17 09 (8am to 8pm, Sydney time, Monday to Friday)
    +61 2 9115 1402 (from outside Australia: 8am to 8pm, Sydney time, Monday to Friday)

  • Fax

    1300 369 526

  • Email

    Email CommSec

  • Postal Address

    Commonwealth Bank of Australia
    Margin Loans
    Locked Bag 34
    Australia Square NSW 1214

ASX CFDs

  • Phone

    1300 133 875 (8am Monday to 7am Saturday, Sydney time)
    +61 2 9115 1401 (from outside Australia: 8am Monday to 7am Saturday, Sydney time)

  • Email

    Email CommSec

Over-the-counter CFDs

  • Phone

    1300 307 853 (8am to 6pm, Sydney time, Monday to Friday)
    +61 2 9115 1400 (from outside Australia: 8am to 6pm, Sydney time, Monday to Friday)

  • Email

    Email CommSec

Options

  • Phone

    1800 245 698 (8am to 5.30pm, Sydney time, Monday to Friday)

  • Email

    Email CommSec

Direct Funds

  • Phone

    13 15 20 (8am to 5pm, Sydney time, Monday to Friday)

  • Fax

    (02) 9280 7877

  • Email

    Email CommSec

Why choose CommSec?
  • Trade from $19.95 (conditions apply)
  • Benefit from free online research
  • 24 hour a day online or phone trading
  • Follow your favourite stocks
  • Access floats and new issues
Join now
Service Difficulties

You may experience difficulties when attempting to access and use the CommSec web site. The cause of these difficulties is usually related to the version of the browser you're using or the way your Internet connection is configured. In most cases the cause of the problem can be quickly resolved by reviewing the following information provided in our Service Difficulties pages.

Dispute Resolution

Whilst we welcome any positive comments you have, it is equally important for us to know when you have a problem so that we can resolve it and retain your confidence. To save yourself valuable time gather all the facts and documents about the complaint, think about the questions you want answered and decide what you want us to do. Next, contact the department that handled the matter and explain the problem. A quick call is all that's required to resolve most issues.

 
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© Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814 ("CommSec") is a wholly owned, but non-guaranteed, subsidiary of the
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945 ("the Bank") and both entities are incorporated in Australia with limited liability.
This site is directed and available to and for the benefit of Australian residents only (2012).