If you meet the subscription criteria, the subscription process should take about 5 minutes.

Note: The subscription process will halt if you need to set up a valid email address or establish a Direct Debit facility. Once you have done this you can restart the subscription process.

You subscribe for one calendar month at a time, so there’s no long-term commitment. You can choose not to subscribe to the service for any given month(s) and will not be charged for this month(s). And you can resubscribe any time you like.

When you first login in a new calendar month you will be prompted to subscribe before you can access CommSecIRESS. Once subscribed, you will be able to access CommSecIRESS until the end of that calendar month.

Yes. Each month when you subscribe for CommSecIRESS your email address, direct debit and additional services details will default to selections from the previous month and you are asked to confirm or change them if necessary.

You don’t need to unsubscribe. Once you have registered, you can simply choose not to subscribe for as long as you like. If you do not subscribe to CommSecIRESS you will not be charged.

If you have chosen any additional services, you will be billed in arrears and the charge/s will be Direct Debited from your nominated settlement account within the first week of the following calendar month.

Note: The additional services charge will be billed at the same time as the CommSecIRESS fee.

No. Additional services are treated separately for billing purposes. You will be billed for any additional services you choose.

Yes, so long as they are all placed on accounts linked to the Client ID that you use for your CommSecIRESS subscription. Trades placed on joint accounts that link to two or more Client IDs will only qualify for the Client ID that placed the trade. So, for instance, if you place a trade on an account you hold jointly with your spouse that trade will count on your Client ID but not your spouse’s.